Shipping policy

Shipping Policy

Last updated: March 31, 2026

Order Processing

Please allow 1 to 3 business days (Monday through Friday) for your order to be prepared and dispatched. All shipments include a tracking number. In some cases, an express delivery option may also be offered at checkout.

Estimated Delivery Times

Australia

Shipping Method Estimated Delivery Time
Free Shipping 7–12 Business Days

Delivery Partners

We work with the following carriers:

  • DHL Express
  • Australia Post / StarTrack
  • FedEx & TNT
  • Aramex

Tracking Your Order

You can follow your shipment through the Track My Order page on our website.

Simply enter your tracking number or order number to view the latest updates.

Please Note

Delivery timeframes are estimates only and may be affected by courier delays, weather disruptions, or busy seasonal periods.

Business days do not include weekends or public holidays in Australia.

Orders are prepared for shipment shortly after they are placed.

Customer Support

If you need assistance or have any questions, please contact us at:

📧 info@livjoejewelers.com